• Expectations, background
  • Planning
  • Action
  • Communications
  • Feedback evaluation

Timeframe: What is the timeframe for participation and when should the final decision be made?

• It is always advisable to begin with (e-)participation sooner rather than later. It is important that at every phase the participants have enough time to familiarise themselves with the topic and background information (including possible alternative solutions).

• The initial schedule should include additional time for solving disagreements in the final phase and, if a consensus cannot be reached, for repeating some phases after improvements.