• Expectations, background
  • Planning
  • Action
  • Communications
  • Feedback evaluation


Communication is definitely one of the key actions of the whole participation-process and it has to be part of each step. However, we would like  to highlight some  aspects of communication. The questions which should be answered before moving on to the last step of e-participation process are the following:

1. Are the messages and information we convey understandable to the public?

2. How can we attract the media? How can we become noticeable so that also the traditional media could be used to reach relevant target groups?

3. Which e-channels should be used to reach as many people as possible? Which other channels should be used to inform residents of the participation process and of the possibility to e-participate? Which channel would allow us to most effectively reach the main target group of this specific participation process?